Have Questions Or Need Assistance? Our Team Is Here To Help. Reach Out To Us, And We’ll Get Back To You Shortly.
FREQUENTLY ASKED QUESTIONS
Do I need to create an account to buy tickets?
Yes, you will be asked to log in or sign up before you purchase your ticket.
Can I choose my seat when I book?
Definitely, you can view the seat map and choose conveniently.
What payment methods do you accept?
We accept cards, local wallets, and cash at agent.
Can I transfer my ticket to someone else?
Sure, you can transfer your ticket to your desired person. They will have to create an account to be able to receive it.
How do I receive my tickets after purchasing them?
You will be receiving and email and a Whatsapp message (optional) including your e-ticket.
Are there additional service or processing fees?
There are 0 hidden fees. All fees and costs are included at checkout.
How can I list my event on the platform?
Click on "create an event" from the footer and fill in the form. We will review it and reach out to you for the next steps.
What fees do you charge organizers?
Our sales team will be reaching out to you once you fill in the "create an event" form to discuss pricing.
How do I track my ticket sales and revenue?
Each event/activity/restaurant organizer has access to a dashboard giving them all the needed data.
